Privacy notice

This notice explains how Yayosolutions Ltd collects and uses personal data when you visit yayosolutions.com or contact us.

1. Who we are

Yayosolutions Ltd is the controller of your personal data. Company registered in the United Kingdom, company number: 14592613. Registered office: 20 Wenlock Road, London, N1 7GU, United Kingdom. Contact: contact@yayosolutions.com.

2. The data we collect

When you use our contact form, send us an email or message us on WhatsApp, we collect the information you choose to give us: your name, email address, organisation, area of interest and the content of your message.

We do not ask for sensitive data. Please do not include any in your message.

3. Why we use it

We do not use your data for marketing without your consent, and we never sell it.

4. Legal basis

Under the UK General Data Protection Regulation (UK GDPR), we rely on our legitimate interest in responding to messages sent to us, and, where relevant, on steps taken at your request before entering into a contract.

5. Who we share it with

Only with the service providers we need to run the website and our email: our web and email hosting provider (Hostinger) and, if you contact us that way, WhatsApp (Meta). These providers may process data outside the United Kingdom, under the safeguards required by UK GDPR.

6. How long we keep it

We keep your messages for as long as needed to handle your enquiry, and no longer than 2 years after our last exchange, unless a contract requires us to keep them longer.

7. Cookies and third-party content

This website does not use advertising or tracking cookies. It only stores your language choice (French or English) in your browser. To display fonts and images, your browser connects to Google Fonts and Unsplash, which receive your IP address.

8. Your rights

You can ask to access, correct or delete your data, to restrict or object to its use, or to receive a copy of it. To do so, email contact@yayosolutions.com. We will reply within one month.

If you are not satisfied, you can complain to the Information Commissioner's Office (ICO): ico.org.uk.

9. Changes

We may update this notice. The date at the top shows the latest version.